The Direct Line

Refunds

Last updated: 30 August 2026

You can read the first 30 pages — Chapters 1 and 2 of the actual book — free before buying, so you can judge the writing, the evidence and the usefulness before spending anything.

If something's wrong

If your download doesn't work, or you didn't receive your file, email support@thedirectline.com.au and we'll sort it out.

If it isn't what you expected

Email support@thedirectline.com.au and tell us. We read every message.

Your legal rights

Nothing on this page excludes, restricts or modifies the consumer guarantees that apply under the Australian Consumer Law or any other applicable consumer legislation. Those rights apply to digital products and cannot be excluded.

Purchases are processed by Lemon Squeezy as merchant of record, and its own refund and buyer terms also apply.